Mental Health & Member Assistance Program

Caring for our mental health is as important as caring for our physical health. To help all NWPP plan participants and their families manage stress, find resources and support, and get timely access to quality care, NWPP has partnered with Uprise Health. This confidential Member Assistance Program (MAP) is available to all active and retired participants and their families at no cost.

Life can present all of us with stress and challenges, but you don’t have to face these challenges alone.

Uprise Health MAP is a mental health resource service that can offer you a range of care options including in-person short-term counseling, text-based support, video and phone support, and online peer support groups.

With Uprise Health, NWPP participants can get the care they need, at the level that is right for them. Visit and register with access code: NWPPMAP or call Uprise Health MAP toll-free at (855) 697-7940 to access the resources below.

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Confidential Counseling

Up to 5 face-to-face, video, or telephonic counseling sessions for relationship and family issues, stress, anxiety, and other common challenges.

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24-hour Crisis Help

Toll-free access for you or your family members experiencing a crisis.

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Adult & Eldercare Services

Get assistance finding quality information and services including transportation, meals, activities, daytime care, housing, and more.

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Financial Advise

Get 30-day access to a personal money coach who will work with you on achieving financial wellness by identifying financial goals, assessing your current financial situation, and providing a suggested detailed action plan.

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Child & Parenting Services

Get information and support on parenting, school issues, adoption, daycare, and other important issues for parents.

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Legal Services

Receive one 30-minute legal consultation per each separate legal matter at no cost. If you retain the attorney or mediator, you will receive a 25% reduction off their normal hourly rate. Also, access online legal forms so you can create, save, print, and revise wills, contracts, leases, and more.

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Webinars & Trainings

Industry experts will present monthly work-life webinars on a variety of topics.

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Online Peer Support Groups

Online support groups for addiction recovery, anxiety, depression, frontline workers, grief and loss, parenting, and more.

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Tess, AI Chat-bot

24/7 chatbot for emotional support and check-ins to boost wellness.

Contact Uprise Health

When you contact Uprise Health MAP, a care professional will help you find resources, provide counseling sessions, coordinate appropriate treatment, and provide referrals if needed. After hours calls will be returned the following day, and crisis support is available 24 hours a day, 7 days a week.

Visit and register with access code: NWPPMAP to access comprehensive digital therapeutic support or call Uprise Health toll-free at (855) 697-7940 6am to 5pm PST, to learn more, register or for after-hours crisis care.

Uprise Health is completely confidential and paid for in full on your behalf by NWPP. Any information you share with any one of the programs is completely confidential, protected by federal law, and cannot be shared with your union or your employer without your permission.

Learn More about Uprise:

Additional Resources

Your Medical Benefits

The Premera PPO Plan offers you in-network coverage for mental health professionals, and substance and dependency counseling – both inpatient and outpatient professional services. As well as some inpatient charges such as room and board at approved treatment facilities. Please see your most recent Summary Plan Description booklet for full details.

Teladoc® Virtual Care

Your on-call confidential virtual care service Teladoc connects you to board-certified physicians who can help assess and treat many common concerns. This free service can also connect you to a mental health professional. Visit to create an account.

988 National Crisis Line

Available to anyone having a mental health crisis, or at risk of suicide, the national Suicide and Crisis line can be reached at any time by dialing 988. Speak confidentially to a trained professional who will listen, talk through things with you, and help connect you to resources if needed.