While there will continue to be times when your doctor will want to see you in person, there are many reasons that a virtual visit might be a better option. Beyond saving you money with low-to-no co-pays, here are just a few other reasons virtual care visit might be your best choice.
When you’re feeling sick
A virtual care visit with a doctor can help determine what illness you might have, any medications needed, and if an in-person visit or any tests are needed.
When you want to get in sooner
A virtual care visit may make it possible to see a provider sooner than you would be able to schedule an appointment with your regular provider.
If you live in a rural area
Virtual care provides greater access to quality care for people living far away from a city center, including specialists, mental health services.
When you need medication refills
Virtual care is the perfect option for getting information and ordering any new prescriptions and refills you may need.
Plan participants have access to Teladoc® virtual care services and no cost. Teladoc offers confidential around-the-clock access to board-certified and licensed physicians or pediatricians who can resolve common medical issues over the phone or video chat.
To request either a telephone or video consultation, visit teladoc.com/premera and set up or log into your account, or call (855) 332-4059. You can schedule to receive the phone or video call when it works for you or request an immediate call back. The average call-back wait time is 10 minutes.